Fully Managed IT Services


Bronze provides unlimited remote support and services five days a week for a monthly base cost. If an on-site engineer is then required, we charge for their time spent with you. This delivers your organization a complete IT Department, taking full responsibility for your IT – supporting, resolving, and keeping you informed every step of the way, while you concentrate on doing what you do best.

  • Dedicated Account Manager – Our experienced client management teams are here to ensure the smooth running of your IT infrastructure and the consistent delivery of high quality IT support.
  • Set up – Getting it right from the start, we conduct a detailed service check, fixing any faults and documenting your entire network.
  • Engineering Team – Smart and service obsessed, our IT engineers are quite simply the best in the business.
  • Helpdesk Support – Ours is a true Helpdesk, not in name only, and is central to all our support services. It’s backed by our engineers, on hand to solve your technical issues.
  • Remote Support – Proactive and reactive support by our expert qualified engineers.
  • Managed Monitoring – With our award-winning remote monitoring system, we can spot and fix problems within your system before you are even aware of them.
  • Ticket Management – Our dynamic management system drives our workflow, providing complete visibility.
  • Reporting – We supply comprehensive monthly reports, providing 100% transparency and accountability for all our actions.

  • IT Roadmap – A strategic document that illustrates the current state of your infrastructure and maps out your future objectives.
  • Project Services – you have access to a full suite of IT project and consultancy services delivered on a flexible, on-demand basis.